One of the worst frustrations mariners encounter during the licensing process is the painstaking medical review. And the worst part about that was that there was no one at the NMC to actually speak to about questions or concerns regarding medical review. Well mariners have spoken up and the NMC has answered with the addition of a medical review officer available through the help desk to finally answer those tough questions.
Actions to Improve Mariner Medical Evaluations Processing April 12, 2011
(For the complete memo visit us at MyCaptainsclass.com)
The Commanding Officer of the National Maritime Center (NMC) has made several changes within the Mariner Medical Evaluations Division in order to improve customer service, while ensuring marine and public safety remains the priority for Mariner credentialing at the NMC.
1) Add a Mariner Medical Point of Contact: The NMC has assigned a full-lime, on-call government medical evaluator to receive calls from mariners and their physicians regarding their submitted applications. They can be contacted through the NMC Help Desk at 1-888-427-5662
2) Increase in Government Medical Personnel: Over the past 24 months. the Coast Guard has significantly increased the number of permanent government medical screeners, evaluators and reviewers.
3) New Medical Services Contract: In December of 2010, the Coast Guard awarded a new Medical Evaluations and Services contract to RGB Group Inc. of Miami, Florida. Adjustments to the review and processing of medical applications have been transitioned to the new contract provider and many revisions and improvements.
4) Adjustments to Medical Screening Procedures: Within the past several weeks, the NMC has conducted processing reviews in the medical state of application processing. These reviews have identified some measures for adjustment and alignment with the regulations. Incomplete medical applications remain the single largest cause for delays.
Updates will be made to the medical information on the NMC website to more clearly explain requirements and to improve our customer service in this area. Currently the average net processing for mariners without medical issues or lower risk medical reviews remains at around 16 days.
Friday, April 15, 2011
Friday, April 1, 2011
Boat Captain Training Approved Under Workforce Investment Act
Explorer’s Guide Maritime Training, based out of Appleton, Wisconsin, was just approved as an eligible training provider through the Bay Area Workforce Development Board under the Workforce Investment Act (WIA). Those who qualify for WIA programs can now receive the necessary education for a merchant mariner’s license (Captain’s license) through Explorer’s Guide to get back into the workforce.
“This is great news,” states Captain Gary Kulibert, lead instructor for Explorer’s Guide Maritime Training. “The addition of this funding adds to the variety of financial assistance options for our students. Displaced workers and other adults affected by lay-offs or business closings in the economic downturn now have a chance to get their Captain’s license and a new start in an exciting career field.”
This Wisconsin approval also permits people in other areas of the country to work with their local workforce development boards and case workers to determine if they qualify for this job retraining opportunity. “With this new approval, we already are helping an individual in Montana get his license for a job in Alaska,” says Kulibert. “This is a terrific opportunity to develop added skills in the competitive maritime trade.”
Explorer’s Guide offers accredited classroom, online, and blended maritime courses. Applicants should meet the minimum USCG requirements for a license. Individualized degree programs in the maritime trade are also available through a partnership with Northeast Wisconsin Technical College in Green Bay, Wisconsin. For more information, contact Captain Gary at (800) 487-6029 or go to the website www.mycaptainsclass.com.
Interview Contact: Gary Kulibert,
Explorer’s Guide Maritime Training
3019 W Spencer St,
Appleton, Wisconsin, 54914
Tel: 800-487-6029
gary@explorers-guide.com
http://www.explorersguidellc.com
“This is great news,” states Captain Gary Kulibert, lead instructor for Explorer’s Guide Maritime Training. “The addition of this funding adds to the variety of financial assistance options for our students. Displaced workers and other adults affected by lay-offs or business closings in the economic downturn now have a chance to get their Captain’s license and a new start in an exciting career field.”
This Wisconsin approval also permits people in other areas of the country to work with their local workforce development boards and case workers to determine if they qualify for this job retraining opportunity. “With this new approval, we already are helping an individual in Montana get his license for a job in Alaska,” says Kulibert. “This is a terrific opportunity to develop added skills in the competitive maritime trade.”
Explorer’s Guide offers accredited classroom, online, and blended maritime courses. Applicants should meet the minimum USCG requirements for a license. Individualized degree programs in the maritime trade are also available through a partnership with Northeast Wisconsin Technical College in Green Bay, Wisconsin. For more information, contact Captain Gary at (800) 487-6029 or go to the website www.mycaptainsclass.com.
Interview Contact: Gary Kulibert,
Explorer’s Guide Maritime Training
3019 W Spencer St,
Appleton, Wisconsin, 54914
Tel: 800-487-6029
gary@explorers-guide.com
http://www.explorersguidellc.com
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